Conduct training sessions for the sales team (onboarding + ongoing training)
Design and deliver process improvement training across teams
Create and update training materials (presentations, guides, SOPs)
Coordinate directly with internal stakeholders to understand training needs
Identify skill gaps and recommend relevant training programs
Ensure teams understand and follow defined processes and best practices
Monitor training effectiveness and gather feedback
Continuously improve training content based on feedback and performance
Support rollout of new tools, processes, or product updates through training
Maintain training schedules and track participation