About the Role
We are looking for a polished, guest-focused GRE (Guest Relations Executive) / Hostess to join our hospitality team. The ideal candidate will be responsible for creating a warm first impression, managing guest seating, handling reservations, and ensuring a seamless guest experience from arrival to departure.
Responsibilities
- Welcome and escort guests to their tables
- Manage reservations and waitlists efficiently
- Coordinate table allocation with the restaurant team
- Handle guest inquiries and special requests professionally
- Maintain guest records and reservation systems
- Assist in resolving guest concerns promptly
- Ensure the reception and waiting area remain organized and presentable
- Work closely with service staff to enhance the overall guest experience
Requirements
- Previous experience as a Hostess, GRE, Receptionist, or in Guest Relations preferred
- Excellent communication and interpersonal skills
- Pleasant personality with a professional appearance
- Strong organizational and multitasking abilities
- Ability to remain calm and courteous during busy service periods
- Basic computer knowledge and familiarity with reservation systems is an advantage
- Fluent English required; additional languages are a plus
What We Offer
- Competitive salary package
- Service charge and tips per month
- Growth opportunities within a premium hospitality environment
- Professional and supportive work culture
- Training and career development
Pay: ₹20,000.00 - ₹40,000.00 per month
Benefits:
- Food provided
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
