IT Executive Job Description
Job Title: IT Executive
Department: Information Technology (IT)
Reports To: IT Manager / Head of IT
Job Summary
We are seeking a proactive and detail-oriented IT Executive to manage and support the organization's IT infrastructure, provide technical assistance to users, and ensure the smooth operation of computer systems, networks, and software applications. The ideal candidate should possess strong troubleshooting skills and a solid understanding of IT systems and security practices.
Key Responsibilities
- Install, configure, and maintain computer hardware, software, printers, and peripherals.
- Monitor and maintain network infrastructure, including LAN, WAN, Wi-Fi, and internet connectivity.
- Provide technical support to employees and resolve hardware, software, and network issues.
- Manage user accounts, email systems, and access permissions.
- Perform regular system updates, backups, and data recovery procedures.
- Monitor system performance and ensure optimal uptime and security.
- Maintain IT inventory, asset records, and software licenses.
- Assist in implementing cybersecurity policies and security controls.
- Coordinate with external vendors for hardware procurement, maintenance, and support.
- Prepare IT documentation, reports, and standard operating procedures.
- Support the setup and maintenance of meeting rooms, video conferencing systems, and office IT equipment.
Required Qualifications
- Bachelor's degree or Diploma in Information Technology, Computer Science, or a related field.
- 1–3 years of experience in IT support, system administration, or a similar role.
- Knowledge of Windows operating systems, Microsoft 365, networking concepts, and hardware troubleshooting.
- Familiarity with Active Directory, antivirus solutions, and backup systems is preferred.
- Basic understanding of cybersecurity best practices.
Skills & Competencies
- Strong troubleshooting and analytical skills.
- Excellent communication and interpersonal abilities.
- Ability to prioritize tasks and work under pressure.
- Good documentation and organizational skills.
- Customer-service-oriented mindset.
- Team player with the ability to work independently.
Preferred Certifications
- CompTIA A+
- CompTIA Network+
- Cisco CCNA
- Microsoft Certified Fundamentals or Associate certifications
Sample KPI / Performance Metrics
- Average ticket resolution time.
- System and network uptime.
- User satisfaction scores.
- Compliance with backup and security policies.
- IT asset management accuracy.
Salary Range (India): Typically ₹3–8 LPA depending on experience, location, industry, and technical skills.
Location: [City/Office Location]
Employment Type: Full-Time
This format can be used directly in a job posting or adapted for your organization's specific requirements.
Pay: ₹10,618.14 - ₹37,317.97 per month
Benefits:
Work Location: In person
