Location: Chennai
Employment Type: Contractual/Temporary
Joining: Immediate
About the Role
We are looking for a proactive and result-oriented Collection Agent to manage customer follow-ups, ensure timely collections, and maintain healthy customer relationships.
Key Responsibilities
- Follow up with customers for outstanding payments via calls, emails, and messages.
- Maintain collection records and update payment status regularly.
- Coordinate with internal teams to resolve billing or payment-related issues.
- Achieve collection targets while ensuring a positive customer experience.
- Prepare collection reports and share updates with stakeholders.
Requirements
- 1–3 years of experience in collections, accounts receivable, or customer support.
- Strong communication and negotiation skills.
- Basic knowledge of MS Excel and ERP/CRM systems.
- Ability to handle multiple accounts and meet deadlines.
If you are an immediate joiner with a strong follow-up mindset and excellent communication skills, we'd love to hear from you.
Pay: ₹9,456.28 - ₹15,000.00 per month
Work Location: In person
