Job Description: Employee will be involved in processing medical bills received from providers based out of US. Transaction processing requires special knowledge of healthcare terminologies and/or reasoning mindset.
Good computer navigation skills, keyboarding skills
Proficient in MS Office
Understanding of P&C insurance, Claims Handling would be an advantage
Responsibilities: Effectively balances quality, customer service and productivity standards
Sound knowledge of medical terminologies
Good decision making skills
Excellent problem solving & analytical skills
Good written communication skills Listening and comprehension skills
Questioning and Reasoning Skills
Customer Service focus and escalation handling skills
Ability to multitask, prioritize and manage daily work activities
