Key Responsibilities
- Patient Welcoming & Orientation: Greet patients and visitors warmly, escorting them to their rooms, clinics, or diagnostic departments to ease their anxiety.
- Enquiry & Appointment Handling: Manage front desk operations by responding to general inquiries, scheduling doctor appointments, and updating daily duty charts for medical staff.
- Process Assistance: Help patients and their families navigate the admission, billing, and discharge processes.
- Complaint Resolution: Address and resolve patient complaints or concerns promptly and professionally, ensuring smooth service delivery.
- Cross-Departmental Coordination: Act as a crucial bridge between patients, doctors, nursing staff, and administration to facilitate a seamless care journey.
- Feedback Collection: Gather and analyze patient satisfaction surveys to continuously improve service quality and address service gaps
Contact:7892196860
Pay: ₹9,031.64 - ₹12,000.00 per month
Work Location: In person
