Key Responsibilities:
- Ensure every customer receives a premium and personalized service experience.
- Actively collect customer feedback and reviews after service completion.
- Encourage satisfied customers to submit positive online reviews on approved platforms.
- Address customer concerns promptly and escalate unresolved issues to the Service Manager.
- Analyze customer feedback and recommend improvements to enhance service quality.
- Build long-term customer relationships through professional communication and timely follow-ups.
Experience: Minimum 1 year in customer service
Location: GCDA Complex, Marine Drive, Kochi.
Pay: ₹15,000.00 - ₹18,000.00 per month
Benefits:
Work Location: In person
