Key Responsibilities
- Manage the day-to-day operations of the OPD department.
- Ensure smooth patient registration, appointment scheduling, and consultation processes.
- Monitor patient flow and reduce waiting times.
- Coordinate with doctors, nursing staff, diagnostic departments, and administration teams.
- Handle patient complaints, feedback, and service-related issues professionally.
- Supervise OPD coordinators, reception staff, and support teams.
- Ensure accurate maintenance of patient records and reports in the Hospital Management System (HMS).
- Monitor departmental performance and prepare daily, weekly, and monthly reports.
- Implement patient service improvement initiatives to enhance patient satisfaction.
- Ensure compliance with hospital policies, NABH standards, and operational protocols.
- Manage staffing schedules and monitor team performance.
- Support business development activities and patient engagement programs.
Pay: ₹10,000.00 - ₹20,000.00 per month
Benefits:
Work Location: In person
