Specialist Manager – Communications for Consultative Services
As a Manager within the Business Communications team at Internal Communications, Deloitte USI Growth and Purpose group, you will be a strategic leader and trusted communications advisor, responsible for shaping and executing the internal communications vision for our largest business unit. You will drive development and deliver innovative, high-impact communication strategies and campaigns that engage, inform, and inspire Deloitte professionals. You will foster cross-functional collaboration and build strong relationships with US and USI (US-India) leadership, business stakeholders, and communications professionals across the organization. Your role will elevate the team’s practice, build marketplace eminence, drive excellence, and continuous learning.
Work you'll do
As a Specialist Manager, Communications on the USI Communications team, you will be responsible for:
- Leading the ideation, development, and execution of strategic, multi-channel internal communications campaigns that align with business objectives.
- Serving as a trusted advisor to senior leaders and business stakeholders by translating complex priorities into clear, compelling, and actionable communications.
- Building and maintaining strong partnerships with US and USI leadership, business stakeholders, and cross-functional teams to align messaging across teams and geographies.
- Guiding, coaching, and developing communications professionals while overseeing project delivery, resource planning, and team performance.
- Measuring communication effectiveness, leveraging analytics and emerging tools to improve engagement, inform decisions, and drive continuous improvement.
The team
USI Communications is a talented team of professionals who specialize in Internal Communications, Public Relations and Communication Technology. The team reinforces the culture and brand of Deloitte internally and monitors our external reputation – intervening where necessary. They also play the role of a strategic and trusted business advisor for leaders and ensure that professionals are equipped with the right information in a timely manner to excel at work and enjoy well-being. Other priorities include creating an open and transparent environment for leadership communications, leveraging internal channels creatively, effectively disseminating information and measuring the impact of communications.
Location: Hyderabad
Shift Timings: 11 AM to 8 PM
Qualifications
Required:
- Post-graduate or graduate degree in Communications, Arts, Journalism, Advertising, Marketing, English, or a related field
- 10+ years of experience in internal communications
- 3+ years of experience in a leadership or managerial role within a large, global organization
- Experience developing and executing strategic communication campaigns across multiple channels and formats
- Experience building consensus, influencing stakeholders, and managing relationships with senior leaders and cross-functional teams
- Experience managing multiple complex projects simultaneously
- Experience leading, mentoring, and developing teams
Preferred:
- Experience with communication measurement and analytics tools, such as PoliteMail and social media analytics platforms
- Experience using editorial standards such as The Chicago Manual of Style or the Associated Press Stylebook
- Proficiency in Microsoft Office and familiarity with creative and digital communication technologies
- Experience working in a global, matrixed organization
