· Timeliness in patient registration and check-in process.
· Accuracy in capturing patient demographic and insurance information.
· Efficiency in managing OPD and IP admission formalities.
· Maintaining appointment scheduling and minimizing patient wait times.
· Handling front office console operations without errors.
· Accuracy in billing and payment collection processes.
· Effective communication with patients and hospital staff.
· Managing incoming telephone calls professionally and promptly.
· Maintaining confidentiality and security of patient data.
· Responsiveness in addressing patient queries and complaints.
· Ensuring smooth coordination between departments for patient flow.
· Keeping patient records up-to-date and error-free.
Job Types: Full-time, Permanent
Pay: ₹10,000.00 - ₹15,000.00 per month
Ability to commute/relocate:
- Ulloor, Thiruvananthapuram, Kerala: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Educational Qualification
Experience:
- total work: 1 year (Required)
Work Location: In person
