Key Responsibilities
- Coordinate and communicate with vendor agencies regarding operational activities and payment follow-ups.
- Handle payment tracking, reconciliation, and data allocation.
- Coordinate with the recovery team and manage escalation cases effectively.
- Prepare daily, weekly, and monthly MIS reports.
- Maintain accurate operational records and documentation.
- Schedule and coordinate internal and external meetings.
- Ensure timely follow-up on pending tasks and maintain smooth operational workflows.
- Support day-to-day NBFC operational activities and other miscellaneous office responsibilities.
- Assist in process improvement and ensure compliance with company policies.
Requirements
- Minimum 1+ year of experience in NBFC, BFSI, or financial operations.
- Fluent English communication (spoken and written) is mandatory.
- Strong knowledge of MS Excel, MS Word, and email communication.
- Good analytical, organizational, and documentation skills.
- Ability to coordinate with multiple stakeholders and work under deadlines.
- Strong problem-solving and follow-up skills.
- Team player with a professional attitude and attention to detail.
Preferred Skills
- Experience in payment operations and recovery coordination.
- Knowledge of MIS reporting and operational documentation.
- Familiarity with loan operations and vendor management processes.
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
Work Location: In person
