Floorsy is a residential & commercial interior brand focused on delivering impeccable design experiences at surprisingly affordable prices. Based in Kolkata, the company provides end-to-end interior solutions. Floorsy is recognised locally as a leading interior designer, combining aesthetics with functionality to create inviting indoor environments. Floorsy operates as a brand of Decogrey Designs Private Limited, offering professional and reliable interior services.
Role Description: We are looking for an energetic Telesales Executive to join the FLOORSY sales team. The candidate will be responsible for contacting potential customers, understanding their interior-design requirements, promoting FLOORSY’s interior design and execution services, generating appointments, and converting leads into qualified sales opportunities.
Key Responsibilities
- Make outbound calls to the leads received from company
- Cold Calling.
- Understand customers' home interior requirements, property details, budget, location, and expected timeline.
- Explain FLOORSY's interior design and execution services, packages, offers, and USPs clearly.
- Generate and qualify leads based on customer requirements, budget, property status, and purchase intent.
- Schedule site visits, design consultations, and client meetings for qualified leads.
- Follow up regularly with interested and potential customers through calls and WhatsApp.
- Maintain proper records of calls, lead status, follow-ups, appointments, and conversions in the CRM.
- Coordinate with the BDE/Sales and Design teams to ensure smooth lead handover and follow-up.
- Work towards achieving daily, weekly, and monthly calling and sales targets.
Required Skills
- Excellent communication and convincing skills
- Good Bengali, Hindi, and English communication preferred
- Strong follow-up and relationship-building ability
- Ability to handle customer objections confidently
- Target-orientated and self-motivated
- Basic knowledge of MS Excel / Google Sheets / CRM
- Good telephone etiquette
- Ability to work under sales pressure and meet deadlines
Salary – Up to 18K in hand
Pay: ₹12,000.00 - ₹18,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
Ability to commute/relocate:
- Salt Lake City, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
Experience:
- Telemarketing: 2 years (Preferred)
- Real estate sales/Interior design sales: 2 years (Preferred)
- Cold calling: 2 years (Preferred)
Language:
- English (Preferred)
- Hindi (Preferred)
- Bengali (Preferred)
Work Location: In person
