Product Manager –
Integrated Forest Management System About Cyber Soft & Software Solutions Pvt. Ltd. Established in 1999, Cyber Soft & Software Solutions Pvt. Ltd. is a leading IT Systems Integrator delivering innovative technology solutions across software development, cybersecurity, IT infrastructure, and digital transformation. With a strong track record of serving government and enterprise clients, we are committed to building intelligent, scalable, and secure solutions that address real-world challenges. We are seeking a passionate, strategic, and results-driven Product Manager to lead the vision, development, and growth of our flagship Integrated Forest Management System (IFMS). This next-generation platform empowers forest departments with advanced capabilities, including Wildlife Surveillance & AntiPoaching Systems, Forest Asset Management, GIS-enabled monitoring, mobile field operations, analytics, and conservation management, helping protect natural resources through technology-driven innovation.
Key Responsibilities
Product Vision & Strategy:
Define and execute the long-term product vision, roadmap, and strategy for the Integrated Forest Management System. Align product initiatives with organizational goals, customer requirements, and emerging market opportunities. Identify innovative features and technology enhancements that strengthen the product's competitive positioning and deliver measurable customer value.
Market Research & Product Innovation:
Conduct comprehensive market research, competitive analysis, and customer discovery to understand industry trends, user needs, and regulatory requirements. Translate market insights into product enhancements and new feature opportunities. Continuously monitor advancements in technologies such as GIS, IoT, AI, drone-based surveillance, and analytics relevant to forest and wildlife management.
Product Lifecycle Management:
Own the complete product lifecycle—from concept and planning through design, development, testing, deployment, and continuous improvement. Collaborate with Engineering, Development Team, QA, Sales, Marketing, Delivery, and Customer Success teams to ensure timely and successful product releases. Drive Agile product development by defining sprint priorities, release plans, and product milestones.
Requirements & Backlog Management:
Gather, analyze, and prioritize business, customer, and technical requirements. Convert requirements into detailed product specifications, user stories, and acceptance criteria. Maintain and prioritize the product backlog to maximize business value while balancing customer expectations, technical feasibility, and delivery timelines.
Product Performance & Continuous Improvement:
Define and monitor key product performance indicators (KPIs), adoption metrics, customer satisfaction scores, and business outcomes. Analyse user behaviour, product usage data, and customer feedback to identify opportunities for optimization and innovation. Drive continuous product enhancements to improve usability, operational efficiency, and return on investment.
Stakeholder & Customer Engagement :
Act as the primary product advocate for internal stakeholders, customers, and implementation teams. Present product roadmaps, release plans, feature demonstrations, and strategic updates to senior leadership and clients. Work closely with customers to understand operational challenges and ensure the product continues to meet evolving business needs.
Product Evangelism:
Support Sales and Pre-Sales teams by contributing to product demonstrations, solution presentations, proposals, and customer workshops. Represent the organization during client meetings, industry conferences, and product showcases. Promote customer-centric innovation and foster a culture of continuous product excellence across the organization.
Project Monitoring & Delivery Governance:
Monitor product implementation projects to ensure timely delivery, adherence to scope, quality standards, and project milestones. Collaborate with project managers, implementation teams, and customers to proactively identify risks, resolve issues, and ensure smooth execution. Track project progress through regular reviews, status reports, and performance dashboards, ensuring alignment with business objectives and customer expectations. Coordinate cross-functional teams to manage dependencies, prioritize deliverables, and facilitate successful product rollouts. Drive continuous process improvements by identifying implementation challenges and recommending best practices to enhance project efficiency and delivery outcomes.
Customer Experience & Product Success:
Champion a customer-centric approach by understanding user journeys, operational challenges, and evolving customer needs throughout the product lifecycle. Engage regularly with customers and key stakeholders to gather feedback, validate product enhancements, and identify opportunities for innovation. Collaborate with development, implementation, and support teams to deliver intuitive, user-friendly product experiences that maximize customer satisfaction and adoption. Monitor customer experience metrics, product adoption, support trends, and satisfaction indicators to drive continuous product improvements. Work closely with Customer Success, Sales, and Support teams to ensure successful onboarding, training, product adoption, and long-term customer retention. Act as the voice of the customer within the organization, ensuring customer feedback is translated into actionable product enhancements and future roadmap priorities.
Pay: ₹600,000.00 - ₹1,200,000.00 per year
Benefits:
Work Location: In person
