We are seeking a proactive and detail-oriented E-Commerce Executive to manage and optimize online marketplace operations. The ideal candidate should have experience handling e-commerce platforms such as Amazon, Flipkart, Walmart, eBay, Shopify, and other marketplaces. The candidate will be responsible for product listings, order management, inventory control, promotions, and marketplace performance optimization.
Key ResponsibilitiesMarketplace Management
- Manage seller accounts across Amazon, Flipkart, Walmart, eBay, Shopify, Etsy, and other marketplaces.
- Create, update, and optimize product listings with accurate titles, descriptions, images, keywords, and attributes.
- Monitor account health and ensure compliance with marketplace policies.
- Coordinate with internal teams to ensure smooth marketplace operations.
Product Listing & Catalog Management
- Upload new products and maintain existing product catalogs.
- Optimize listings for better visibility and conversion rates.
- Conduct keyword research and competitor analysis.
- Manage product variations, pricing, and content updates.
Order & Inventory Management
- Monitor daily orders and ensure timely processing.
- Coordinate with logistics and warehouse teams for order fulfillment.
- Track inventory levels and prevent stock-outs.
- Manage returns, refunds, and customer claims.
Performance Monitoring
- Analyze sales performance and marketplace metrics.
- Prepare daily, weekly, and monthly performance reports.
- Track Buy Box performance, conversion rates, and product rankings.
- Suggest strategies to improve sales and profitability.
Promotional Activities
- Plan and execute promotional campaigns, deals, and discounts.
- Support PPC campaigns and marketplace advertising activities.
- Coordinate seasonal sales and special events.
- Assist in brand-building initiatives across marketplaces.
Customer Support
- Respond to customer queries and messages.
- Resolve customer complaints and feedback efficiently.
- Monitor product reviews and ratings.
- Implement strategies to improve customer satisfaction.
Required SkillsTechnical Skills
- Experience with Amazon Seller Central, Flipkart Seller Hub, Walmart Seller Center, Shopify, or similar platforms.
- Knowledge of listing optimization and marketplace operations.
- Basic understanding of Amazon PPC and marketplace advertising.
- Strong Excel skills (VLOOKUP, Pivot Tables, Reporting).
- Knowledge of inventory and order management systems.
Soft Skills
- Excellent communication and coordination skills.
- Strong analytical and problem-solving abilities.
- Detail-oriented and organized.
- Ability to work in a fast-paced environment.
- Team player with a proactive attitude.
Pay: ₹17,000.00 - ₹30,000.00 per month
Benefits:
Work Location: In person
