About the Role
Techmindz Software Training Institute is seeking a proactive and detail-oriented Operations Coordinator to support the day-to-day operations of the institute. The ideal candidate should have 1–2 years of experience in operations, administration, or academic coordination and possess excellent organizational and communication skills. This role is responsible for ensuring seamless coordination across departments and contributing to operational excellence.
Key Responsibilities
- Coordinate the daily operational activities of the institute to ensure smooth workflow.
- Work closely with the Academic, Admissions, HR, Placement, and Student Support teams.
- Monitor student admissions, onboarding, attendance, batch schedules, and course execution.
- Maintain accurate operational records, reports, and documentation.
- Prepare daily, weekly, and monthly operational reports for management.
- Coordinate with trainers to ensure timely batch commencement and successful course delivery.
- Handle student queries and provide timely resolutions to ensure a positive student experience.
- Support the planning and execution of workshops, seminars, placement drives, and institute events.
- Ensure adherence to operational processes, institute policies, and quality standards.
- Identify operational gaps and recommend process improvements.
- Assist in administrative activities and ensure efficient utilization of resources.
- Perform other operational responsibilities assigned by the management.
Requirements
- Bachelor's degree in Business Administration, Management, Operations, or a related field. MBA is preferred.
- 1–2 years of experience in Operations, Administration, Academic Coordination, or a similar role.
- Excellent communication and interpersonal skills.
- Strong organizational, coordination, and time management abilities.
- Proficiency in MS Office, Google Workspace, and reporting tools.
- Ability to multitask and work efficiently in a fast-paced environment.
- Strong analytical, problem-solving, and decision-making skills.
- Positive attitude with a willingness to learn and take initiative.
Preferred Skills
- Experience in the EdTech industry or a related field is preferred.
- Knowledge of student lifecycle management and academic operations.
- Strong coordination and stakeholder management skills.
- Ability to prepare reports and maintain operational documentation.
- Customer-focused mindset with a commitment to delivering excellent service.
Pay: ₹12,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Work Location: In person
