We are looking for a detail-oriented and proactive Service Coordinator to join our team. The ideal candidate will be responsible for managing service activities, coordinating schedules, and ensuring seamless service delivery to clients.
Key Responsibilities:
- Coordinate and schedule service appointments based on client needs.
- Serve as the primary point of contact for clients regarding service inquiries.
- Maintain accurate records of service requests and client interactions.
- Collaborate with service teams to ensure timely and efficient service delivery.
- Monitor service progress and follow up with clients to ensure satisfaction.
- Handle client complaints and escalate issues when necessary.
- Prepare and distribute service reports and documentation.
- Assist in developing and implementing service procedures and policies.
Requirements:
- Strong organizational and time-management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in office software and scheduling tools.
- Ability to multitask and handle high-pressure situations.
- Customer-focused attitude with a commitment to service excellence.
- Previous experience in service coordination or a related role preferred.
Benefits:
- Competitive salary
- Professional growth opportunities.
- Supportive work environment.
If you're passionate about service coordination and customer satisfaction, we’d love to hear from you! Apply now and be part of our growing team.
Job Types: Full-time, Permanent, Fresher
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
Work Location: In person
