Introduction
Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.
How you'll make an impact
Responsibilities:
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Handling complete New hires, Resignations and Data Management processes for North America and UK
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Tier 1 Payroll Support
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Employee benefit administration for USA and UK / APAC Regions
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Handling Background Verifications for North America and UK / APAC Regions
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Handling Employee referencing for North America and UK / APAC Regions
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Employee leave administration for North America and UK / APAC Regions
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Employee performance management administration for North America and UK / APAC Regions
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Employee profile management: Trouble shoot queries related to login/access roles/passwords
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Vendor management and Invoice Processing USA and UK / APAC Regions
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Documentation: Process maps, KPI, SLAs and dashboards based on client’s expectations and internal requirements
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Compliance: Ensuring local and compliances of supporting countries are adhered
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Participation in internal and external audits
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Proactively suggesting process improvement ideas and initiate changes due to change in regulatory requirement or change in technology
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Develop and implement real-time automation solutions using VBA and Macros to streamline HR processes and reporting.
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Troubleshoot and optimize existing VBA scripts and Macros to enhance efficiency and accuracy
Requirements:
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3–7 years of HR Operations experience.
Experience supporting North America, UK, or APAC regions.
Strong knowledge of HR processes and employee lifecycle management.
Hands-on experience in VBA Automation and Macro Development (Mandatory).
Proficiency in Advanced Excel, MS Office, and HRIS/ERPsystems.
Skills
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VBA & Macros
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Advanced Excel
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HR Operations
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Process Improvement
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Stakeholder Management
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Strong Communication Skills
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Adaptability and Problem Solving
Qualifications:
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Bachelor's degree or equivalent qualification.
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Minimum 3+ years of experience in HR Operations or a related field.
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Experience supporting North America, UK, or APAC regions preferred.
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Hands-on experience in VBA Automation and Macro Development is mandatory.
Additional Information
Compensation and benefits
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level, these benefits may improve:
- Medical Insurance and Parental Medical Insurance
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Accidental Insurance and Life Insurance
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Retirals - Employee Gratuity, Future Service Gratuity benefit - Group Term Life, Employee Provident Fund, National Pension Scheme
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Flexi Benefits Plan - Tax Savings Plans
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Educational expense reimbursement
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Annual Leave/ Maternity & Paternity Leave/ Additional paid ML, Mental Health Day
Other benefits include:
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Employee Wellness Programs
- Training programs
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And more..
We value inclusion and diversity
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination.
