Company Description
We are SGS – the world’s leading testing, inspection and certification company.
We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.
We are SGS – the world’s leading testing, inspection and certification company.
We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.
Job Description
Key Responsibilities:
1) Sales and key Accounts Management
- Ensure that SGS TFS is achieving revenue and profitability as defined by business.
- Align sales strategy to meet budgeted target
- Provide leadership and direction to drive the sales by with clear focus on market dynamics
- Identify expansion opportunities through sale and cross sell and develop a feedback loop mechanism for all internal teams to provide market (client and referral) insights back into the system
- Strategic business planning with an aim to sale SGS CSR & Aid Efficiency services to corporate donors and philanthropist and Government revenue opportunities to chase revenue
- Develop and implement sales strategy to scale up new pipeline of clients to chase revenue through key service offerings
2) Lead Program Delivery
- Client engagement and client satisfaction parameters for allocated portfolio
- Support operations team to deliver services as per scope of project by client and timely delivery
3) Provide Strategic Consulting
- Provide CSR program design and strategic consulting and share data-based insights to the client
- Liasoning with Corporate SMEs, NGOs, and Government for client acquisition
- Onboarding consultants, social domen experts, identifying complimentary service agencies to create eco-system to complete the project
- Ensure quality of business engagement by regular client cadence, NGO cadence and supervising governance and leading internal project and knowledge management.
- Deal with B2B social platform for client engagement
- Hire, train and develop sales team to achieve yearly sales target
- Understand the client's vision and co-develop the roadmap for adhering to the client's needs and CSR goals and projects.
- Conduct review meeting with sales and operations team to ensure progress towards KPIs, objectives and targets
- Maintain effective sales and marketing performance reporting system to measure the success
4) Market insights and feedback Mechanism
- Develop a feedback loop mechanism for all internal teams to provide market (client and referral) insights back into the system
Qualifications
Preferably MSW or MBA in CSR with minimum 8-10 years of experience and enough technical knowledge with an understanding of CSR consulting, sales, client acquisition or equivalent consulting experience.- Possesses stakeholder management and client influencing, relationship building skills.
- Ability to research on trending topics on CSR, changes in CSR law, collaborate with NGOs and other similar stakeholders.
- Strategic thinking, problem solving skills, a bias toward action and ability to manage multiple projects, juggle priorities and deliver on tight deadlines.
- Works willingly and effectively with others in and across the organization to accomplish team goals.
- A passionate coach for your high performing team and empowers the team and leads with empathy and integrity.
- Basic Excel and MS Word skills, along with excellent presentation and communication skills.
- Functional understanding of CSR ecosystem in India
Past experience in CSR consulting and sales would be a value addition
