Key Responsibilities
Skills
Leadership and team coordination
Team management and delegation
Problem solving and decision making
Performance tracking & KPI
Conversion analysis & reporting
Follow up and escalation handling
R&R
Increase revenue by 20% in packages and service.
Set Clinic wise & procedure wise monthly & weekly targets
Support and monitor staffs to achieve the target with daily follow up.( quickly learn business knowledge)
Report conversion metrics & show improvement by 5 times current conversion numbers.
Coordination with team to improve conversion and productivity.
Appointment turnout monitoring & reporting
Upskilling the team and report team Performance
FO & Nursing Escalation management ( Escalations- Waiting time management, Staff Efficiency & Staff Quality Management except Pharmacy & Customer care)
Responsibility to improve sales closure.
Create rapport with Doctors and Staffs in achieving targets
Out of scope
Pharmacy & Customer Care Lead management.
Final decision making on process changes / policy changes or management approvals
Job Types: Full-time, Permanent
Pay: ₹30,000.00 - ₹45,000.00 per month
Language:
Work Location: In person
