- Plan and manage dental business operations to ensure excellent patient support services.
- Oversee daily office activities and provide direction and guidance to staff as needed.
- Ensure that patient appointments, cancellations and last-minute adjustments are handled properly.
- Respond efficiently to patient and doctor needs and inquiries.
- Ensure the delivery of quality dental care to patients.
- Respond to patient queries and issues and ensure patient satisfaction.
- Resolve patient issues in accordance with company policies and procedures, healthcare regulations and dental board standards.
- Organize and present payment schedules with patients.
- Manage specialist referral process.
- Train, develop and manage staff to meet performance standards.
- Develop promotional programs to attract more patients.
- Assist in employee performance evaluation, promotion, termination, and retention activities.
- Follow and enforce office policies and regulations.
- Review and approve sick leave and personal leave for dental staff.
- Identify areas of improvements and concerns and implement appropriate corrective actions.
- Oversee staff scheduling to ensure full coverage.
- Organize and oversee supply purchases, equipment upgrades and operation expenses.
- Write business correspondence and reports.
- Run and analyze management reports.
- Maintain patient data according to regulations and company policies.
- Ensure that records are stored securely and in compliance with privacy and security
- Take responsibility for the appearance and functionality of the dental office.
- All other duties as assigned.
Pay: ₹16,000.00 - ₹25,000.00 per month
Benefits:
- Health insurance
- Paid time off
Ability to commute/relocate:
- Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required)
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- Microsoft Office: 1 year (Preferred)
- total work: 1 year (Preferred)
Language:
Work Location: In person
