Company Description
We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.
Job Description
We are seeking a detail-oriented Billing Specialist with at least 2 years of experience in billing and invoicing operations. The ideal candidate will be responsible for managing end-to-end billing activities, ensuring invoice accuracy, maintaining billing documentation, and coordinating with internal teams to resolve billing-related issues. Experience working with ERP systems and handling high-volume invoicing environments is preferred.
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Prepare, review, validate, and process customer invoices in accordance with company policies and billing procedures.
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Verify supporting documentation prior to invoicing, including purchase orders, service reports, client instructions, and other relevant records.
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Ensure billing accuracy and compliance with approved pricing, contracts, and commercial terms.
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Coordinate with operations, finance, and business teams to resolve billing discrepancies and pending invoicing matters.
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Process billing corrections, credit notes, and support invoice dispute resolution.
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Upload invoices to customer portals and external billing systems where required.
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Maintain accurate invoice records and supporting documentation within ERP systems.
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Monitor invoice turnaround times and support achievement of billing performance targets.
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Ensure compliance with internal controls, company policies, and billing procedures.
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Prepare billing-related reports and support billing performance tracking.
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Participate in process improvement initiatives to enhance billing efficiency and accuracy.
Qualifications
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Bachelor's degree in Finance, Accounting, Commerce, Business Administration, or a related field.
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Minimum 2 years of experience in billing, invoicing, accounts receivable, or finance operations.
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Hands-on experience with ERP systems such as Oracle, SAP, Microsoft Dynamics, or similar platforms.
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Strong understanding of invoicing processes, billing controls, and commercial documentation.
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Experience handling invoice corrections, credit notes, and billing queries.
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Good knowledge of Microsoft Excel and reporting tools.
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Strong attention to detail, organizational skills, and ability to meet deadlines.
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Excellent communication and stakeholder coordination skills.
Preferred Skills
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Experience working with customer portals and electronic invoicing systems.
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Knowledge of billing KPIs and performance reporting.
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Exposure to process improvement and automation initiatives.
