- Client Communication: Act as the primary contact for client inquiries, custom design requests, order updates, and delivery timelines.
- Sales & Pipeline Tracking: Monitor lead progression from initial inquiry to quotation and final closing using CRM platforms.
- VIP & Client Retention: Maintain long-term relationships with high-value and repeat buyers, reconnect with inactive clients, and promote new collections.
- Internal Coordination: Work with production, quality control, and dispatch teams to ensure bespoke or mass orders meet buyer specifications and deadlines.
- Data Management: Keep customer profiles, purchase history, and preference records accurate and up-to-date in the CRM/ERP system.
Pay: ₹30,000.00 - ₹33,000.00 per month
Benefits:
- Paid sick time
- Provident Fund
Experience:
- Customer relationship management: 2 years (Preferred)
Work Location: In person
