Exam Coordinator Assistant
About Lanstitut Technologies Pvt. Ltd.
Location - Calicut
Lanstitut Technologies Pvt. Ltd. is an EdTech organization focused on providing language training and international career opportunities for healthcare professionals. We help candidates build successful global careers through quality training, personalized guidance, and ethical recruitment support.
Role Overview
The Exam Coordinator Assistant will support the examination process by coordinating with candidates, maintaining records, scheduling exam-related activities, and ensuring smooth communication throughout the exam journey. The role involves regular calling and follow-ups with candidates to provide updates, reminders, and support regarding examinations and related processes.
Key Responsibilities
- Conduct outbound calls to candidates regarding exam schedules, registrations, reminders, and follow-ups.
- Maintain regular communication with candidates to ensure timely completion of exam-related requirements.
- Assist in coordinating examination schedules and related activities.
- Maintain accurate candidate records, documentation, and databases.
- Track candidate progress and provide necessary updates.
- Address candidate queries and escalate concerns when required.
- Coordinate with internal teams to ensure smooth exam operations.
- Prepare and maintain reports related to candidate status and exam activities.
- Ensure timely follow-ups to improve candidate engagement and exam readiness.
- Support the Exam Coordinator in daily operational tasks.
Key Requirements
- Experience in Telecalling, Inside Sales, Customer Service, Student Counseling, or related roles.
- Strong communication and interpersonal skills.
- Comfortable making a high volume of calls and conducting regular follow-ups.
- Good persuasion, relationship-building, and customer-handling skills.
- Strong organizational and coordination abilities.
- Basic knowledge of MS Excel, Google Sheets, and reporting.
- Ability to work in a fast-paced and target-oriented environment.
- Graduation preferred.
Preferred Profile
- Candidates with experience in Sales, Telecalling, Education Counseling, Customer Support, or Student Relationship Management.
- Strong follow-up and coordination skills.
- Ability to manage multiple candidates and deadlines effectively.
- Proactive, detail-oriented, and customer-focused approach.
Pay: From ₹18,000.00 per month
Benefits:
Work Location: In person
