Role description
Servicenow FSO Developer(Financial Service Operations)
Thorough ServiceNow Platform Knowledge
# Deep functional and technical knowledge of ServiceNow Infrastructure, various products modules like ITSM, ITOM, HAM, SAM, HRSD, ITBM etc.
# Awareness around ServiceNow Licensing Model
# Building or architecting ServiceNow out-of-the-box module solutions, custom applications or solutions
# Hands-on experience in ServiceNow Navigation, Instance Management, Domain Separation, Upgrades, Patching C loning and Security.
# Functional knowledge in ITIL, other ITSM Tools (Service Management, Cloud Infrastructure monitoring, Application Monitoring, Event Management, Reporting etc.). Integration of these tools with ServiceNow Job Description
# Build and maintain strong, long-term relationships with customers, Industry Group, Service line and vendors so that you understand the customer business goals, challenges and market opportunities and enable customer experience through internal and partner channels
# Ability to build offerings and ascertain a GTM # Drive technical and functional discussions with customer stakeholders or internal stakeholders to propagate innovate solutions and convert them in favor of Mindtree
# Lead the resolution of critical technical issues, providing prompt and complete resolution to technical challenges and business issues, often spanning multiple product lines
# Development of required client specific reporting # Prepare client facing and internal deliverables that are technology related
# Lead requirement gathering workshops to identify use cases and value-based acceptance criteria.
# Drive the continuous improvements of our implementation methodology based on client experiences
# Develop Tools and Solution Playbooks
# Handle customer issues that are unable to be solved by delivery team
# Hands-on delivery experience ServiceNow modules and in-depth knowledge of minimum one of these product(s)
# Write clear, unambiguous, and concise statements of work and proposals which capture the customer business value objectives
# Manage all elements of sales forecasting # Drive all phases of the services sales cycle and successfully orchestrate customer as well as internal stakeholders subject matter.
Job Requirements: ITSM Modules, IT Asset management, ITOM Operational Intelligence, Solution documents
Mandatory Skills :- ITSM Modules, ITOM
Skills
Mandatory Skills :Servicenow FSO Developer(Financial Service Operations)
About LTM
LTM is an AI-centric global technology services company and the Business Creativity partner to the world’s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI — enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM — a Larsen & Toubro company — owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltimindtree.com/recruitment-fraud-alert/
