Talent Acquisition Assistant Manager
Reports Directly to: Human Resources Manager
Position Overview:
The Talent Acquisition Assistant Manager is responsible for creating the site’s recruitment strategy utilizing a variety of outlets, while effectively attracting, vetting and presenting qualified candidates in consideration for direct Operations staffing needs that report up to the Site Leader.
Primary Responsibilities:
* Partner with Corporate Talent Acquisition on policy, processes, initiatives and special projects
* Provide training and development and sourcing support to Recruitment staff
* Ensure compliance and support all Audit reports
* Responsible for creating the recruiting strategy using a variety of outlets, such as job postings, social media, professional networking sites and NGO to effectively targeting the right kinds of candidates for the job
* Effectively utilizes the Talent Acquisition toolkit to identify the best talent
* Attend seminars, networking, and industry events in order to gather knowledge, as well as learning from hiring managers
* Recommend creative new ways of sourcing talent
* Develop and maintain recruiting networks and relationships with various colleges, career centers and talent pipelines
* Investigate and determine employee needs
* Develop a sustainable talent acquisition and hiring plans and strategies
* Design, plan and execute employer branding activities
* Encourage employees to be brand ambassadors
* Plan employee referral programs
* Use HRIS, Recruitment Marketing tools
* perform analysis of hiring needs and provide employee hiring forecast
* Design, plan and execute selection processes (conduct interviews and screening calls, administer psychological tests etc.)
* Reviews employment applications and background check reports
* Find bottlenecks in the recruiting process
* Perform candidate and employee satisfaction evaluations and workshops
* Plan procedures for improving the candidate experience
* Suggest measures for improving employee retention
* Use sourcing methods for hard-to-fill roles
* Attend career and college fairs, and similar events
* Determine HR and recruiting KPIs
* Create and present KPI reports
* Manage Vendors on agreements, invoices and negotiations
* Pan India hiring exposure is preferred
* Update on the market analysis in remuneration and benefits portion for all critical roles periodically
Minimum Qualifications:
* Education Requirement:
* Master’s or Bachelor’s degree in human resources or related field, with international BPO voice and non-voice hiring experience is preferred
* Field Experience:
* Over all 10 years of experience in the recruitment field of which at least 6 years in International Voice and Non-Voice process-based hiring, lateral hiring, tech support and Bulk hiring.
* Other Qualifications:
* Must have in-depth knowledge of the industry in which they recruit; this may include having previously worked in the industry
* Excellent interpersonal and communication skills (spoken, written, and presentation) and be able to build relationships
* Prior experience working with ATS (applicant tracking systems)
* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio and Outlook)
* Proficiency in maintaining data and come up with monthly metrics report
* Should have proven expertise in hiring candidates from various international domains Health Care, Banking, Logistics and Tech Support and must be a veteran in handling both voice and non-voice process
* Preferred candidates from Trilingual or Quadrilingual, the applicants those who have proficiency in speaking foreign languages French / German / Nepali will be given special preference.
Required Skills:
* Excellent analytical skills
* Maintain a flexible schedule including working additional hours in order to meet tight deadlines
* Ability to communicate with, support and maintain relationships with employees across all levels of the organization
* Strong project and program management skills to include planning and execution
* Ability to deal with competing priorities and to manage time appropriately
* Ability to maintain an extremely high level of confidentiality
* Ability to effectively work and collaborate with a diverse, international workforce in a global cultural environment
* Excellent relationship management and influencing ability to gain support and commitment for shared projects
* Ability to exercise extensive and independent judgment to plan work, review results and accomplish goals
Salary: Upto 9.75 LPA
Week off: One rotational off
Shift: 10:30 am to 7:30 pm
Pay: ₹70,000.00 - ₹80,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
