Job Summary
We are seeking a proactive and detail-oriented Back Office Executive to support our operations by coordinating with the ground team over calls, ensuring smooth workflow, and maintaining accurate records. The ideal candidate should possess strong communication skills, the ability to work under pressure, and a commitment to efficiency and accuracy.
Key Responsibilities
- Coordinate daily with ground staff and field teams via phone calls to ensure seamless execution of tasks.
- Maintain and update operational records, reports, and documentation.
- Assist in scheduling, tracking, and monitoring project activities.
- Provide timely updates to management regarding progress and challenges.
- Handle queries and resolve issues raised by the ground team with professionalism.
- Support compliance and reporting requirements as per company standards.
- Ensure confidentiality and accuracy in handling sensitive information.
Required Skills & Competencies
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Ability to remain calm and effective under pressure.
- Proficiency in MS Office (Excel, Word, Outlook).
- Problem-solving mindset with attention to detail.
- Team-oriented with a proactive approach to coordination.
Qualifications
- Bachelor’s degree in Business Administration, Commerce, or related field (preferred).
- Prior experience in back-office operations or coordination roles is an advantage.
- Freshers with strong communication skills and eagerness to learn may also apply.
- What We Offer
- A supportive and collaborative work environment.
- Opportunities for professional growth and skill development.
- Competitive compensation aligned with industry standards.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹24,701.33 per month
Benefits:
- Cell phone reimbursement
- Leave encashment
- Provident Fund
Work Location: In person
