Job Title : Admission Consultant (Telesales)
Employment Type: Full-time | Permanent
Work Mode: On-site
Location: Mankavu, Calicut
Role Summary
We are looking for a motivated and student-focused Admission Consultant to join our team. The selected candidate will interact with prospective students, understand their educational interests and requirements, provide information about available learning programs, and assist them throughout the admission process.
This role is suitable for individuals with good communication and interpersonal skills who are comfortable interacting with students and providing accurate information and guidance.
Key Responsibilities
- Communicate with prospective students through Calls.
- Understand students' educational interests, requirements, and career goals.
- Provide information about relevant programs, eligibility criteria, admission procedures, course details, and fees.
- Guide prospective students in identifying suitable learning options based on their interests and requirements.
- Assist students throughout the application and enrollment process.
- Conduct regular follow-ups and maintain professional communication with prospective students.
- Maintain accurate records of student interactions, applications, and follow-up activities.
- Respond to student queries and provide relevant information in a timely and professional manner.
- Coordinate with internal academic and operations teams to support a smooth admission and onboarding process.
- Stay updated on program information, admission procedures, and other relevant developments.
Candidate Requirements
- Bachelor's degree in any discipline.
- Fresh graduates with good communication skills are encouraged to apply.
- Previous experience in student support, customer service, counselling, education, or related roles will be an added advantage.
- Good verbal and written communication skills.
- Strong listening and interpersonal skills.
- Ability to understand individual requirements and provide appropriate information and guidance.
- Good organizational and time-management skills.
- Ability to work independently as well as collaboratively with a team.
- Basic knowledge of MS Office, Google Workspace, or similar tools.
- Familiarity with CRM or student management systems will be an added advantage.
Preferred Skills and Attributes
- Student-focused approach
- Professional communication skills
- Willingness to learn and adapt
- Responsible and organized work style
- Ability to manage multiple interactions and follow-ups effectively
- Attention to detail and good record-keeping skills
Work Location
Mankavu, Calicut
Work Mode: On-site / In-person
Benefits
- Provident Fund
- Life Insurance
Job Type: Full-time, Permanent
Work Location: In person
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
