Nestlay Suites by TC-One is looking for a passionate and energetic Guest Relations Intern to join our hospitality team. This internship offers hands-on experience in hotel operations, guest service, and front office management. If you enjoy interacting with people and creating memorable guest experiences, we'd love to hear from you.
Responsibilities
- Welcome guests with a warm and professional attitude.
- Assist with guest check-in and check-out.
- Handle guest inquiries, requests, and feedback promptly.
- Coordinate with housekeeping and maintenance teams to ensure guest satisfaction.
- Assist in managing online guest reviews and follow-up communication.
- Ensure the lobby and guest areas maintain high hospitality standards.
- Support front office operations and reservation management.
- Help organize guest events and promotional activities.
- Maintain accurate guest records and reports.
Requirements
- Currently pursuing or recently completed a degree/diploma in Hotel Management, Hospitality, Tourism, or any related field.
- Excellent communication skills in English and Malayalam.
- Pleasant personality with strong interpersonal skills.
- Basic computer knowledge (MS Office).
- Willingness to work in rotational shifts.
- Passion for customer service and hospitality.
What You'll Gain
- Hands-on experience in a premium business hotel.
- Exposure to front office and guest relations.
- Training from experienced hospitality professionals.
- Internship Certificate upon successful completion.
- Opportunity for a full-time position based on performance.
Preferred Qualifications
- Freshers are welcome.
- Immediate joiners preferred.
Work Location: Nestlay Suites by TC-One, Palazhi, Kozhikode
Pay: ₹5,000.00 - ₹10,000.00 per month
Benefits:
Work Location: In person
