The Internal Sales Executive is responsible for supporting the sales team by handling customer inquiries, preparing quotations, following up on orders, coordinating with customers and internal departments, and maintaining sales records to ensure smooth business operations.
Key Responsibilities
- Respond to customer inquiries via phone, email, and WhatsApp.
- Prepare and submit quotations as per customer requirements.
- Follow up with customers for quotation approvals and purchase orders.
- Coordinate with the Purchase, Stores, and Accounts departments for order processing.
- Maintain customer databases and update CRM/ERP records.
- Generate sales reports, MIS reports, and pending order reports.
- Track order status and provide updates to customers.
- Support the sales team in achieving monthly sales targets.
- Handle customer complaints and coordinate for timely resolution.
- Maintain records of quotations, orders, invoices, and customer communications.
Pay: ₹25,000.00 - ₹40,000.00 per month
Benefits:
- Cell phone reimbursement
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
