Job Title: Front Office Manager - Health Care
Company: Yash Dental Clinic, Adyar
Location: Adyar, Chennai
Job Type: Full-time
About Us:
Yash Dental Clinic, located in Adyar, is a leading dental care center committed to providing exceptional oral healthcare services. Our state-of-the-art facility is equipped with the latest technology, and our experienced professionals are dedicated to delivering quality dental treatments. We are currently seeking a skilled and experienced Front Office Manager to join our dynamic team.
Job Overview:
We are looking for a Front Office Manager with a minimum of 7-10 years of experience in the Dental / Healthcare / Hospitality industry, to oversee and manage the daily operations of our clinic's front office. The ideal candidate will have a strong background in hospitality, excellent organizational skills, and a customer-centric approach to ensure a positive experience for our patients.
Responsibilities:
Front Office Management:
- Supervise and manage the daily operations of the front office.
- Ensure a welcoming and professional atmosphere for patients and visitors.
Team Leadership:
- Lead and motivate front office staff to provide excellent customer service.
- Conduct regular training sessions for front desk personnel to enhance their skills.
Patient Relations:
- Handle patient inquiries, appointments, and concerns with a friendly and professional demeanor.
- Ensure timely and accurate communication with patients regarding appointments, billing, and follow-ups.
Appointment Scheduling:
- Oversee the appointment scheduling process to optimize clinic efficiency.
- Coordinate with dental professionals to manage their schedules effectively.
Billing and Payments:
- Supervise billing processes, including insurance claims and patient payments.
- Resolve any billing discrepancies and ensure accurate financial transactions.
Facility Maintenance:
- Collaborate with relevant departments to ensure the cleanliness and maintenance of the front office area.
Technology Utilization:
- Stay updated on industry trends and implement technology solutions to enhance front office operations.
Performance Metrics:
- Monitor and analyze key performance indicators (KPIs) related to front-office operations.
- Implement strategies to improve efficiency and customer satisfaction.
Qualifications:
- Minimum of 8 years of experience in front office management, preferably in the hospitality industry.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Strong leadership and interpersonal skills.
- Excellent communication and customer service abilities.
- Proficient in using office software and relevant technology.
Kindly submit your updated resume along with a recent passport-size photograph for our reference.
Contact HR - +91 70925 77000
Job Types: Full-time, Permanent
Pay: ₹30,000.00 - ₹40,000.00 per month
Benefits:
Application Question(s):
- How many years of experience do you have in Front Office?
Education:
Experience:
- Microsoft Office: 1 year (Preferred)
- total work: 8 years (Required)
Language:
Work Location: In person
