- Staff Leadership: Hire, train, motivate, and manage a team of service advisors, technicians, and support staff.
- Financial Management: Prepare annual operating budgets, monitor financial statements, and track performance indicators like profitability benchmarks and repair order averages.
- Customer Relations: Handle customer inquiries, resolve complaints, ensure expectations are managed, and focus on customer retention.
- Operations & Inventory: Oversee workflow, manage parts inventory, and ensure repair standards and delivery times are met.
- Compliance & Safety: Ensure the facility complies with industry regulations, environmental standards, and safety protocols. [1, 2, 3, 4, 5]
Key Skills & Qualifications
- Industry Knowledge: A solid technical background in automotive mechanics and vehicle repair processes.
- Leadership & Communication: Ability to delegate tasks, resolve conflicts, and communicate technical information clearly.
- Business Acumen: Familiarity with service management software, budgeting, and forecasting. [1, 2]
Pay: ₹30,000.00 - ₹50,000.00 per month
Benefits:
- Leave encashment
- Provident Fund
Work Location: In person
