Position: Catering Manager
Location: Mumbai
Job Summary
We are looking for an experienced and result-oriented Catering Manager to manage catering orders, corporate events, private functions, outdoor catering, and bulk food requirements. The role will be responsible for client coordination, event planning, menu finalization, costing, execution, team coordination, and ensuring high standards of food quality and customer service.
Key Responsibilities
- Handle enquiries for corporate catering, private events, parties, functions, and bulk food orders.
- Understand client requirements and recommend suitable menus and catering packages.
- Prepare quotations, costing sheets, proposals, and commercial offers for clients.
- Coordinate with kitchen, operations, service, logistics, and purchase teams for smooth execution.
- Conduct site visits wherever required and plan event setup, manpower, equipment, and logistics.
- Ensure timely food preparation, dispatch, setup, and service at catering events.
- Maintain high standards of food quality, presentation, hygiene, and customer service.
- Manage catering staff and allocate duties for different events.
- Maintain regular communication with clients before, during, and after events.
- Handle customer feedback, complaints, and last-minute requirements professionally.
- Develop relationships with corporate clients, event planners, offices, institutions, and other potential customers.
- Generate new catering business and achieve assigned sales/revenue targets.
- Maintain records of enquiries, confirmed orders, payments, event details, and customer database.
- Coordinate advance payments, billing, collections, and final settlements with the accounts team.
- Monitor food quantities and minimize wastage while maintaining service standards.
- Ensure compliance with food safety, hygiene, and company SOPs.
- Prepare weekly/monthly reports on enquiries, confirmed bookings, revenue, and upcoming events.
Candidate Requirements
- Graduate / Diploma in Hotel Management, Hospitality, Catering, or related field preferred.
- Minimum 2–3 years of experience in catering, restaurant operations, banquets, events, or hospitality.
- Experience in handling corporate and outdoor catering will be preferred.
- Strong communication, negotiation, and client-handling skills.
- Good knowledge of menu planning, food costing, event execution, and hospitality operations.
- Ability to manage multiple events and work under tight timelines.
- Strong leadership and team-management skills.
- Basic knowledge of MS Excel, quotations, billing, and reporting.
- Willingness to work flexible hours, including weekends and holidays, depending on event requirements.
Key Skills
Client Management | Catering Operations | Event Management | Menu Planning | Food Costing | Sales & Business Development | Team Management | Vendor Coordination | Customer Service | Billing & Collections | Food Safety & Hygiene
Preferred Candidate
A proactive and customer-focused professional with strong operational knowledge who can independently manage catering enquiries from initial discussion through final execution while also contributing to the growth of the catering business.
Pay: ₹50,000.00 - ₹60,000.00 per month
Benefits:
- Food provided
- Provident Fund
Work Location: In person
