About the Role
We are seeking a reliable and detail-oriented Accounts & Customer Service Associate to manage front-desk operations and support our accounting functions. This role combines data entry, basic accounting tasks, and direct customer interaction at the counter.
Key Responsibilities
- Handle data entry and maintain accurate records in accounting/billing software
- Assist customers at the counter, addressing queries and resolving issues promptly
- Process invoices, receipts, and payment records
- Maintain and update customer information and account details
- Support day-to-day accounting tasks (reconciliations, filing, basic bookkeeping)
- Manage front-desk correspondence (phone, email, walk-ins)
- Coordinate with internal teams to ensure smooth operations
Requirements
- High school diploma or equivalent; a degree in Commerce/Accounting is a plus
- Prior experience in data entry, accounts, or customer service preferred
- Familiarity in MS Office (especially Excel) and familiarity with Busy Accounting Software
- Strong attention to detail and accuracy
- Good communication and interpersonal skills
- Ability to multitask and stay organized in a fast-paced environment
Pay: ₹12,000.00 - ₹16,000.00 per month
Work Location: In person