Job Title: Human Resources (HR) Manager
Company: A2G Load Private Limited
Location: Mohali
Job Type: Full-time (Requires alignment with international operations / night shift tracking)
Reports To: Directors / Operations Head
Job Summary
We are looking for a highly driven HR Manager to lead our human resources department across our Mohali centres. As a tech-driven logistics platform and US freight brokering firm, our heartbeat is our team of high-performing Freight Brokers and Logistics Coordinators.
The ideal candidate will have extensive experience in the US Logistics/International BPO/KPO industry, possessing the unique skill set required to source target-driven talent, manage employee relations for high-pressure night shifts, and build an engaging work culture across multiple office locations.
Key Responsibilities 1. End-to-End Talent Acquisition (US Freight Brokering Specialist)
- Design and execute aggressive recruitment strategies to hire experienced Freight Brokers (especially those with an active book of business) and Logistics Coordinators.
- Maintain a continuous pipeline of candidates capable of working night shifts and communicating effectively with US-based clients, carriers, and shippers.
- Standardize the onboarding process to reduce early attrition and align new hires with company revenue targets.
2. Performance Management & Compensation Structuring
- Partner with the Operations Head to oversee and track incentive structures, sales commissions, and monthly revenue milestones for the freight brokering team.
- Manage accurate night-shift allowances, attendance tracking, and leave encashment workflows across both the Noida and Mohali facilities.
- Conduct performance reviews and implement constructive performance improvement plans (PIPs) where necessary.
3. Employee Relations & Night-Shift Retention
- Serve as the primary point of contact for employee grievances, maintaining a highly motivated, target-driven work environment.
- Implement employee wellness and engagement initiatives designed specifically to combat burnout in a fast-paced night-shift operation.
- Ensure a safe, compliant, and supportive workplace environment, including managing facility amenities (like food provisions or commuter tracking if provided).
4. Compliance & Policy Management
- Maintain statutory compliance in accordance with local labour laws (Punjab/UP Shops and Commercial Establishments Act, Provident Fund, etc.).
- Formulate and implement uniform corporate policies across both office branches to ensure seamless multi-site alignment.
Qualifications & Requirements
- Experience: 5+ years of progressive HR experience, with a mandatory 2+ years of HR experience in US Logistics, Freight Brokering, or International Night-Shift operations.
- Location Flexibility: Ability to actively manage and coordinate HR operations between the Noida and Mohali offices.
- Domain Knowledge: Solid understanding of the freight brokering workflow, load boards, and how commission/incentive structures drive logistics sales professionals.
- Communication Skills: Exceptional verbal and written English communication skills to interact confidently with all tiers of leadership and staff.
- Systems: Hands-on experience with modern HRIS, biometric attendance portals, and Applicant Tracking Systems (ATS).
What We Offer
- Highly competitive fixed salary packages.
- Attractive performance and recruitment milestones bonuses.
- Provident Fund (PF) and healthcare benefits.
- A dynamic, high-growth environment built around a tech-first approach to logistics.
Pay: ₹35,000.00 - ₹60,000.00 per month
Experience:
- freight brokerage industry : 1 year (Required)
Work Location: In person
