Roles and Responsibilities:
- Interacting via various channels, such as live chat, emails, social media and direct calls
- Modifying sales pitches in response to customer demand
- Acquiring and retaining contact information databases
- Put forward suggestions in accordance with the requirements of the consumer
- Ensure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further action
Requirement:
- Communication: Exceptional verbal communication and negotiation skills.
- Interpersonal Skills: Ability to build rapport quickly with prospects.
- Problem-Solving: Strong listening skills to understand client needs and resolve issues.
- Technical Proficiency: Knowledge of computers, CRM software, and the ability to maintain data.
- Education/Experience: High school diploma or equivalent, with previous experience in telecalling or customer service.
Job Type: Full-time
Pay: From ₹15,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
