ASBM EDUCATION SERVICE - Branch Manager
Position: Branch Manager
Department: Operations / Administration
Location: Hyderabad
Employment Type: Full-Time
Role Overview
The Branch Manager is responsible for the overall management, operations, and performance of the assigned branch of ASBM Education Service. The role requires strong leadership to drive student admissions, manage branch staff, ensure smooth day-to-day operations, and uphold the organization's quality standards.
Key Responsibilities
Operations & Administration
- Oversee all daily branch operations and ensure adherence to organizational policies and procedures
- Maintain branch infrastructure, resources, and facilities in optimal condition
- Coordinate with the head office on reporting, compliance, and strategic objectives
Admissions & Business Development
- Drive student admission targets and monitor the admissions pipeline
- Lead the counselling team to ensure high conversion rates from enquiry to enrollment
- Build and maintain relationships with schools, colleges, and other referral sources
- Plan and execute local marketing and outreach activities
Team Management
- Train, mentor, and manage branch staff including counsellors and support teams
- Set individual and team performance targets; conduct regular performance reviews
- Foster a positive, motivated work environment
Financial Management
- Manage branch revenue, collections, and fee disbursements
- Monitor branch budgets and control operational expenses
- Ensure timely reporting of financial data to the head office
Student Relations
- Ensure high levels of student and parent satisfaction
- Address and resolve escalated grievances promptly and professionally
- Oversee student support services and ensure program delivery quality
Reporting & Compliance
- Submit accurate and timely MIS reports to management
- Ensure branch compliance with regulatory and company standards
- Maintain all branch records, documents, and data in an organized manner
Qualifications & Experience
- Graduate in any discipline; MBA or Post Graduate degree preferred
- Minimum 5–7 years of experience in education services, EdTech, or a similar industry
- Minimum 2–3 years in a managerial or team leadership role
- Prior experience in admissions, counselling, or academic operations is an advantage
Key Skills
- Strong leadership and people management ability
- Excellent communication and interpersonal skills
- Target-driven with a results-oriented mindset
- Proficiency in MS Office and CRM/ERP tools
- Ability to multitask and work under pressure
- Sound understanding of education sector operations
Work Location: In person
