Customer Service
Daily updates (DSR) to Customers.
Handling Key Corporate accounts / Local Sales Generated / Agent Generated (Nomination) shipments
Timely updates to MB offices / Overseas Partners / Branches and Inter departmental colleagues.
Proactive and Forecasting technique for all customer updates.
Handling all open issues without escalations.
Timely Escalations to resolve issues well before things going out of control.
Pricing / Procurement
Relationship Building with Carriers.
Freight Negotiations for Breakbulk, RO/RO, Standard / Special Containers and IATA Agents.
Exploring all opportunities of Profit Maximisation.
Reduction in Cost over heads i.e. Ocean Freight / Land side cost etc.
Online Tenders with effect to Containerised movement.
Improving conversion ratio.
Co-ordinating all shipments between Vendors viz Main Line Operators, NVOCC’s, IATA Agents, Transporters, CFS Operators, and Customers.
Pay: From ₹40,000.00 per month
Work Location: In person
