Job Summary:
We are looking for an experienced and responsible Restaurant Manager to oversee the daily operations of the restaurant. The ideal candidate will ensure excellent customer service, manage staff, maintain food and service quality, control costs, and achieve sales targets.
Key Responsibilities
- Manage the day-to-day operations of the restaurant.
- Supervise, train, and motivate restaurant staff.
- Ensure high standards of customer service and guest satisfaction.
- Monitor food quality, presentation, hygiene, and safety standards.
- Manage staff schedules, attendance, and shift allocation.
- Handle customer complaints and resolve issues professionally.
- Monitor inventory, stock levels, and purchasing requirements.
- Control food costs, wastage, and operational expenses.
- Maintain cleanliness and compliance with health and safety regulations.
- Monitor daily sales, cash handling, billing, and financial reports.
- Coordinate with kitchen and service teams for smooth operations.
- Achieve sales, customer satisfaction, and operational targets.
- Conduct staff meetings and provide performance feedback.
- Ensure compliance with company policies and restaurant procedures.
Requirements
- Diploma or degree in Hotel Management, Hospitality, or a related field preferred.
- 3-7 years of experience in restaurant or hospitality management.
- Strong leadership and team-management skills.
- Excellent communication and customer-service skills.
- Good knowledge of food safety and restaurant operations.
- Ability to work under pressure in a fast-paced environment.
- Basic computer and billing/POS knowledge.
- Flexible to work weekends, holidays, and rotational shifts.
Key Skills
- Restaurant Operations
- Team Management
- Customer Service
- Staff Training
- Inventory Management
- Cost Control
- Sales & Target Management
- Food Safety & Hygiene
- POS/Billing
- Problem Solving
- Communication Skills
Pay: ₹40,000.00 - ₹60,000.00 per month
Work Location: In person
