General Manager — Travel & Visa Company
Romford Holidays | Kozhikode, Kerala | Full-time Salary: 20000-30000 | Experience: Minimum 3 years
About Us Romford Holidays is a growing travel company specialising in European tour packages and Schengen visa consultancy, serving travellers across India. We're building something ambitious — and we're looking for a leader to help us grow.
About the Role We're hiring General Manager — the senior-most person below the Managing Director, and the person who will run the company day to day. You'll lead a small, passionate team, own our operations, and help shape where the business goes next. If you think like an owner, love travel, and want real responsibility instead of a desk job, this is for you.
What You'll Do
- Run daily operations across visa, tours, and client handling — keep everything smooth and on time
- Lead, train, and motivate the team; set targets and drive performance
- Research new tours and destinations, track travel trends, and analyse competitors to keep us ahead
- Own sales conversion and coordinate marketing (Instagram and WhatsApp campaigns)
- Manage costs, pricing, and supplier negotiations to protect margins
- Keep the team updated on visa rules and maintain high documentation quality
- Build and improve the systems and processes that let the company run without depending on the founder
- Report directly to the Managing Director and step in to lead in their absence
What We're Looking For
- Minimum 3 years in management, operations, or team leadership (travel or visa background preferred)
- A genuine passion for travel and for building a business
- Strong leadership and people skills
- Sharp organiser who handles multiple priorities without dropping the ball
- Analytical mind comfortable with numbers, trends, and competitor research
- Fluent in English and Malayalam
- Confident with WhatsApp Business tools, systems, AI and documentation
What We Offer
- A genuine leadership role with real authority and room to grow
- The chance to shape a growing travel brand from the ground up.
- Incentive for overall sales close.
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Internet reimbursement
- Life insurance
- Paid time off
- Work from home
Experience:
- Travel planning: 3 years (Preferred)
Work Location: In person
