TELECALLING EXECUTIVE
Job Responsibilities:
- Handle incoming and outgoing calls and respond to customer enquiries.
- Contact leads and follow up regularly to generate appointments.
- Explain clinic treatments, services, packages, and offers to customers.
- Convert enquiries into confirmed appointments and potential customers.
- Maintain proper records of calls, leads, follow-ups, and appointments.
- Coordinate with the front office and clinic team regarding appointments.
- Ensure a positive customer experience through professional communication.
- Achieve monthly calling, appointment, and conversion targets.
Requirements:
- Good communication and interpersonal skills.
- Fluent in Malayalam and English.
- Previous experience in telecalling, sales, or customer service is preferred.
- Basic computer and WhatsApp knowledge.
- Confident, energetic, and target-oriented personality.
- Experience in a skin, hair, aesthetic, healthcare, or beauty industry will be an added advantage.
Pay: ₹12,000.00 - ₹18,000.00 per month
Work Location: In person
