Key Responsibilities:
Sales & Business Development
- Drive revenue growth by acquiring new customers and expanding existing accounts
- Manage RFQs, quotations, pricing strategy, and commercial negotiations
- Develop new markets including OEM, Tier-1, and export customers
- Build long-term customer relationships and strategic partnerships
Marketing, Branding & Corporate Communication
- Develop marketing strategies to strengthen market presence
- Manage product promotion, branding, and corporate communication
- Plan participation in exhibitions, trade fairs, and technical events
- Prepare company presentations, catalogs, and promotional materials
Costing & Profitability Management
- Monitor product costing, pricing, and customer profitability
- Ensure margins through price revisions and cost control
- Analyze impact of raw material, conversion cost, and logistics
Customer Relationship Management (CRM)
- Act as primary commercial interface for customers
- Manage order confirmations, amendments, and communication
- Handle complaints, debit notes, and commercial issues
- Monitor customer scorecards and satisfaction levels
PPC Coordination & Delivery Management
- Align production planning with confirmed orders and forecasts
- Coordinate with PPC and production for OTIF delivery
- Monitor order execution and inventory levels
Export–Import & Logistics
- Oversee export & domestic logistics planning
- Ensure export documentation compliance
- Manage freight cost, logistics partners, and shipments
Governance & Cross-Functional Coordination
- Ensure compliance with commercial policies and contracts
- Support ISO / IATF audits related to commercial processes
- Standardize quotation and order processing workflows
- Participate in S&OP meetings
