To manage the overall operations and sales performance of the interior design and home décor store. The Stores Sales Manager is responsible for achieving sales targets, ensuring excellent customer experience, supervising the design consultants and sales team, and maintaining the brand’s premium standards in store presentation and service.
Key Responsibilities:
1. Sales & Revenue Management
- Achieve monthly and quarterly sales targets for the store.
- Drive conversion rates by ensuring strong customer engagement and effective product presentation.
- Monitor sales trends and customer preferences to suggest improvements in product mix and display.
- Implement promotional campaigns and sales strategies to boost revenue.
2. Team Leadership & Performance
- Supervise, train, and motivate the sales and design consultant team to deliver high-quality service.
- Conduct daily briefings and set individual sales goals.
- Monitor staff performance and provide regular feedback and coaching.
- Ensure proper shift scheduling and adequate manpower coverage.
3. Customer Experience & Service Excellence
- Ensure every customer receives professional interior design consultation and personalized service.
- Handle escalations or special client requests efficiently.
- Maintain client relationships for repeat and referral business.
- Oversee post-sales follow-ups, installation coordination, and satisfaction feedback.
4. Store Operations & Visual Merchandising
- Maintain store ambience, layout, and visual display standards as per brand guidelines.
- Ensure accurate stock management and inventory control.
- Coordinate with logistics and warehouse teams for product deliveries and replenishments.
- Ensure store cleanliness, safety, and maintenance compliance.
5. Reporting & Coordination
- Prepare daily, weekly, and monthly sales reports.
- Track key performance metrics (footfall, conversion, average ticket size, etc.).
- Collaborate with marketing, design, and operations teams for smooth execution of campaigns and projects.
- Provide feedback to management on market trends, competitor activity, and customer insights.
Qualifications & Experience:
- Bachelor’s degree in Business Administration, Interior Design, Marketing, or related field.
- 5–8 years of retail sales experience, preferably in interior design, home décor, furniture, or luxury retail.
- Proven experience in managing store teams and achieving sales targets.
- Strong understanding of interior design products and customer consultation process.
Key Skills Required:
- Excellent communication and interpersonal skills.
- Strong leadership and team management abilities.
- Customer-centric mindset with focus on quality service.
- Sales-driven and result-oriented approach.
- Good knowledge of visual merchandising and store operations.
- Proficiency in MS Office and CRM software.
Performance Indicators (KPIs):
- Monthly sales achievement vs. target.
- Conversion rate and average ticket value.
- Customer satisfaction and feedback ratings.
- Store presentation audit score.
- Employee productivity and retention.
About company
Bethliving is an Indian company founded in 2014 that designs, manufactures, and sells modular home interiors made from stainless steel, offering a durable, eco-friendly alternative to traditional wood. Their product range includes kitchens, wardrobes, and other home furnishings, focusing on features like water resistance, fire resistance, and pest control. The company emphasizes modern, innovative technology and easy installation, with a national presence and a commitment to quality backed by an industry-leading warranty.
Core Business
· Product Focus:100% stainless steel and steel modular home interiors, including kitchens, wardrobes, and living room furniture.
· Material Advantage:Their use of stainless steel provides benefits such as being termite-proof, fire-resistant, waterproof, and promoting hygiene.
· Target Audience:Homeowners, architects, interior designers, and builders.
Key Differentiators
· Innovation:Bethliving utilizes advanced technologies and a 3D platform to enable customers to personalize and design their spaces digitally.
· Sustainability:By moving away from wood-based products, the company offers a more eco-friendly solution for home interiors.
· Durability & Maintenance:Their products are designed for easy installation and long-term, low-maintenance use.
· Quality & Warranty:They provide an industry-leading 15-year warranty on manufacturing defects, highlighting their commitment to quality.
Company Overview
· Founded:2014.
· Headquarters:Bengaluru, Karnataka, India.
· Legal Entity:Beth Lifestyle Private Limited.
· Operations:A design-to-manufacturing-to-consumer model that uses automated and precision-controlled processes.
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person
