Key Responsibilities:
1. Provide first-line technical support and troubleshooting for all agents, resolving hardware and software issues efficiently.
2. Assist with network-related tasks, including maintaining local and wide area networks, access points, and routers.
3. Ensure the smooth operation of all computer hardware and peripherals.
Requirements:
1. Proven experience or solid knowledge in networking, LAN, WAN, access points, and router configuration.
2. Strong understanding of computer hardware troubleshooting and maintenance.
3. Tech-savvy with excellent problem-solving skills and a helpful attitude.
4. Fluency in English conversation, as the role supports hotels in the USA.
5. Availability to work across all rotational shifts: 3:00 p.m. to 11:00 p.m., 11:00 p.m. to 7:00 a.m., and 7:00 a.m. to 3:00 p.m.
Pay: ₹15,000.00 - ₹30,000.00 per month
Work Location: In person