Maternity Cover Position :- Only for 1 year contract (will not be renewed or extended). Please only apply if you agree for a 1 year contract basis job only.
A. Sales Support:
1. To Extend support to sales and marketing team in Personal Care
2. Coordination with CS team for material dispatches and keep updating same to Sales Team.
3. New Customer Code – Initiation and follow ups with all stakeholders.
4. Sales Return- Initiation of complaints in excel sheet and sharing with Delsi. Follow up with QC and Finance team for CRN.
5. Raise Credit and Debit notes as per requirements.
6. Coordinate with Finance Team for PDC and Advance received from Customers.
7. To assist on visit plans and coordination among various stakeholders during events and roadshows.
B. Collection Follow-ups:
1. Connecting with customers through calls and emails for payment collection follow-ups.
2. TCS collection reviews.
3. Assist Sales team to improve collection efficiency.
4. Taking follow ups regarding payment of shared Proforma Invoices
5. Take follow ups for Short Payments against invoices.
C. Customer Communication:
1. Informing Customer/Sales team for delay in dispatches.
2. Inform Customer regarding LR details as when it will be required.
3. Informing the customer regarding ETA of imported materials
D. Sample Dispatches:
1. Having monthly sample stock availability (TH/ICT) review.
2. Generating Samples requests for DEV products/Products not updated in C4C.
3. Coordinating with Sampling team for sample dispatch to customers within a given time.
4. Keeping track of all the samples imported.
5. Sample Safety stock- Checklist.
E. Process Support:
1. Sharing pending orders with Sales Team.
2. Sharing Proforma Invoices to Customers.
3. To support in addressing customers documentation requirements
4. Initiating PAD requests at PAD India or PAD international.
5. Keeping tracks of all the Purchase Orders received.
6. Coordinate with CS team for Order Login.
7. Onboarding Customers on Croda On Portal. Assist customers with placing orders on Portal.
8. To Support in maintaining customer database for various sales analysis
Desired profile of the candidate:
Experience in SAP and Customer coordination with in-depth knowledge of digital tools preferably with exposure to working on SAP module. The post holder may be required to undertake other duties from time to time, but any such duties will not substantially change the general character of the role
Location: Koparkhairne, Navi Mumbai - 400710
Joining: Immediately
Job Type: In - Office (5 days working) - 1 year Contractual Basis Only
Job Type: Full-time
Pay: Up to ₹360,000.00 per year
Benefits:
- Commuter assistance
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund
Application Question(s):
- Are you okay to work for only 1-year on a contractual basis?
- How soon you will be able to join?
Experience:
- total work: 1 year (Required)
Work Location: In person
