Operations Associate
We are looking for a proactive and responsible Operations Associate to manage daily operations and ensure smooth execution of classes, courses, and student-related activities.
Key Responsibilities:
1. Class Management:
Ensure the timely start and end of classes
Coordinate with faculty and tech team
Schedule and manage 1:1 sessions
Upload PPTs and study materials
Monitor classes and resolve issues in real-time
2. Course Management:
Plan and manage course structure & schedule
Upload and maintain content (notes, DPPs, recordings)
Ensure timely completion of course deliverables
3. Student & Mentor Management:
Act as a point of contact for students and mentors
Resolve queries and issues on time
Maintain engagement and satisfaction
Collect and implement feedback
4. Operations & Coordination:
Handle daily operational tasks
Maintain trackers, reports, and documentation
Coordinate with internal teams (academics, tech, content)
Ensure process and quality compliance
5. Ownership & Improvement:
Take end-to-end ownership of tasks
Identify gaps and suggest improvements
Ensure smooth workflow executionSkill(s) required Effective CommunicationManagement Earn certifications in these skills Learn Effective Communication Learn Business Communication
Other requirements:
Eligibility Criteria:
1. Bachelor’s degree (Science preferred, not mandatory)
2. 0–3 years of relevant experience
Skills Required:
1. Strong organizational & multitasking skills
2. Good communication & coordination
3. High ownership and responsibility
4. Problem-solving mindset
Pay: ₹240,000.66 - ₹300,000.00 per year
Work Location: In person
