Position: Executive Assistant to Managing Director
Reporting To: Managing Director
Role Purpose
The Executive Assistant to the Managing Director will act as the MD’s business execution partner, ensuring complete visibility across operations, revenue, sales, customer experience, and key business functions. The role is highly analytical, execution-focused, and dashboard-driven, converting business data into actionable insights while ensuring timely follow-up and accountability across departments.
Key Responsibilities
1. MD Dashboard & Business Reporting
* Prepare and maintain daily, weekly, and monthly business dashboards.
* Track key KPIs across all clinics and departments.
* Present concise reports highlighting:
* Revenue
* Collections
* Appointments
* Show-up %
* Conversion %
* Average Billing
* Product Sales
* Cross-selling
* Branch-wise profitability
* Team productivity
* Highlight deviations, trends, and business risks with recommendations.
2. Operations Monitoring
* Monitor performance of all clinics.
* Review daily operational dashboards.
* Identify operational bottlenecks.
* Track implementation of MD instructions.
* Ensure SOP compliance across departments.
* Escalate unresolved issues proactively.
3. Revenue & Sales Analysis
* Monitor revenue against targets.
* Analyse sales performance by:
* Branch
* Doctor
* Counsellor
* Appointment Team
* Identify revenue leakage.
* Recommend corrective actions.
* Track daily sales pipeline.
4. Dashboard Management
Must be proficient in interpreting dashboards from CRM, Airtable, Power BI, Excel, Google Sheets, or similar BI tools.
Responsible for:
* Dashboard accuracy
* Data validation
* Trend analysis
* KPI reporting
* Automated reports
* Exception reports
5. Cross Functional Coordination
Coordinate with:
* Operations
* Sales
* Finance
* HR
* Marketing
* CRM Team
* Appointment Team
* Branch Managers
Ensure timely completion of all assigned action items.
6. MD Task Management
* Track all tasks assigned by the MD.
* Follow up until closure.
* Maintain action trackers.
* Ensure accountability from department heads.
7. Business Intelligence
* Analyse business data.
* Prepare management presentations.
* Conduct competitor research.
* Monitor industry trends.
* Prepare decision-support reports.
8. Meetings & Reviews
* Prepare agendas.
* Record Minutes of Meetings (MoMs).
* Track action items.
* Follow up with owners.
* Prepare review presentations.
9. Special Projects
* Lead projects assigned by the MD.
* Coordinate cross-functional execution.
* Ensure deadlines are achieved.
Required Skills
Technical
* Advanced Microsoft Excel
* Google Sheets
* Dashboard interpretation
* Power BI/Tableau (preferred)
* Airtable or CRM systems
* Data analysis
* Report automation
* Presentation skills (PowerPoint)
Analytical
* Strong numerical ability
* KPI analysis
* Revenue analysis
* Business reporting
* Root cause analysis
* Attention to detail
Behavioural
* High ownership
* Excellent communication
* Strong follow-up skills
* Confidentiality
* Time management
* Ability to work under pressure
* Problem-solving mindset
Qualification
* MBA (Preferred)
* Bachelor’s degree in Business, Finance, Operations, or Engineering
* 3–7 years of experience as an Executive Assistant, Business Analyst, Management Associate, Operations Analyst, or similar role
Key Performance Indicators (KPIs)
* Accuracy and timeliness of MD reports
* Dashboard reliability
* Follow-up closure rate
* Revenue variance reporting
* Action item completion rate
* SOP compliance tracking
* Decision turnaround time
* Business insights generated
* Project completion within timelines
Ideal Candidate
Someone who thinks like a business analyst rather than a traditional secretary—comfortable working with dashboards, understanding revenue drivers, questioning anomalies, following up relentlessly, and providing the MD with clear, data-backed insights to support faster and better business decisions
Pay: ₹35,000.00 - ₹50,000.00 per month
Work Location: In person
