- Manage day-to-day operations and ensure smooth functioning of the property.
- Handle guest check-ins, check-outs, enquiries, bookings and complaints.
- Coordinate housekeeping, maintenance and other property activities.
- Monitor cleanliness, facilities, inventory and overall property standards.
- Manage staff schedules and ensure proper duty allocation.
- Focus on improving occupancy, room sales and revenue through effective follow-ups and local promotions.
- Generate leads and convert enquiries into bookings through calls, WhatsApp and other channels.
- Support and execute marketing activities, including social media promotions, offers, collaborations and local campaigns.
- Plan and coordinate community events, activities and guest engagement programs at the property.
- Build relationships with corporates, colleges, travel groups, influencers and local businesses to generate business.
- Track occupancy, bookings, revenue and marketing performance and submit regular reports.
- Maintain guest records, payments and daily operational reports.
- Ensure a high-quality guest experience and maintain Cocostay's service standards.
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Flexible schedule
- Paid time off
Ability to commute/relocate:
- Kakkanad, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred)
Education:
Experience:
- Hospitality: 2 years (Preferred)
Language:
Location:
- Kakkanad, Kochi, Kerala (Preferred)
Work Location: In person
