A telecalling executive for a car washing service drives sales by reaching out to prospective clients, promoting packages (like detailing, ceramic coating, or subscription washes), and scheduling appointments. They act as the primary bridge between the car care brand and the vehicle owner.
- Service Explanation: Effectively explain the value of different car wash packages, detailing services, and premium treatments like PPF (Paint Protection Film).
- Appointment Booking: Schedule doorstep car wash visits or coordinate drop-offs at the service center for the operations team.
- Customer Follow-ups: Nurture prospects, send reminders for recurring services, and follow up on inquiries received via email or chat.
- Data Management: Accurately log customer interactions, vehicle details, feedback, and future availability in the company's CRM.
- Target Achievement: Meet daily, weekly, and monthly targets for calls made, appointments booked, and packages sold.
Essential Requirements
- Communication Skills: Excellent verbal and written communication. Given the location in Bengaluru, multilingual fluency in English, Kannada or English, Hindi is highly preferred.
- Automobile Knowledge: A basic understanding of cars, detailing, or maintenance services is a strong asset.
- Customer Service: Strong persuasion, negotiation, and problem-solving skills to handle customer objections.
- Technical Aptitude: Familiarity with CRM systems and basic computer operations
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
Work Location: Remote
