Job description General Manager – AMG & Maybach
Role Objectives:
- Sales and Volume Growth
- Drive sales growth by setting targets, identifying new Customer segments, and executing effective marketing and sales strategies for AMG and Maybach portfolios ensuring efficiency, quality standards, and profitability.
- Customer Experience
Deliver exceptional, personalized service at all Customer touchpoints to enhance brand loyalty and create a premium ownership experience.
Build and lead a skilled, motivated team with a focus on training, accountability, and high performance aligned to luxury brand values.Ensure all activities comply with legal requirements and maintain the integrity and exclusivity of the AMG and Maybach.
- Drive market share growth and ensure profitability by implementing well-rounded strategies aligned with MBIL directives, leveraging data analytics and modern sales techniques to consistently outperform industry competitors.
- Brand Compliance
Reporting to: Market CEO as per leadership structure.
Qualification - Experience - Skillset
Qualification Requirement: Postgraduate/ Master’s degree in Marketing/ Sales.
Experience: Minimum 10 Years of Work Experience in automobile sales, preferably in the premium segment with a minimum work experience of 5 years
Skillset Requirement:
· Leadership and Problem Solving
· Experience of Handling Luxury Customers
· Communication skills and Fluency in English written and Verbal (regional Language is accepted as secondary)
· Experiential marketing
· Grievience Handling of HNI Customers
· Understanding of competition products/Product configurations
Area of Work
Strategic planning:
- Lead the respective teams in strategic planning to consistently achieve monthly, quarterly, and annual sales targets.
- Set clear and measurable AMG and Maybach sales targets for each team member, aligning MBIL’s overall goals.
- Establish focused market objectives specifically for all AMG & Maybach model sales, integrating these targets with Mercedes-Benz India’s performance expectations and crafting marketing plans tailored to market demands.
- Identify new potential markets and business opportunities, guiding the team proactively to explore and penetrate these emerging avenues for growth.
Driving marketing activities:
- Develop and enforce brand-aligned sales guidelines for AMG and Maybach, ensuring consistent communication.
- Continuously monitor competitor pricing strategies and market dynamics within the luxury segment to maintain competitive advantage and profitability.
- Track market share performance and initiate strategic interventions where required enhance brand positioning & increase Market Share within the assigned Area of Operations.
- Plan, execute, and review sales promotion initiatives aimed at driving awareness, consideration, and conversions within the high-performance and ultra-luxury segments.
- Lead the planning and execution of high-impact events, including product launches, track days, and brand experiences, to reinforce AMG and Maybach exclusivity and performance heritage.
- Cultivate relationships with high-value Customers, VIPs, corporate clients, and industry stakeholders, acting as key brand representatives.
- Implement regular Customer engagement initiatives, both online and offline, to strengthen emotional brand connection and encourage repeat business and implementation across all relevant teams.
Streamline operations:
§ Ensure consistent and effective handling of all Customer queries, maintaining the highest standards of responsiveness and brand satisfaction.
§ Monitor and enhance overall efficiency and effectiveness, ensuring alignment with Mercedes-Benz operational standards and business objectives.
- Oversee compliance with vehicle display and demo car requirements, ensuring specifications and presentation meet Mercedes-Benz India guidelines and market expectations.
Ensuring quality standards:
- Ensure strict adherence to all processes and standards in accordance with Mercedes-Benz goals and vision, maintaining consistency and excellence in operations.
- Drive team alignment and discipline, guaranteeing that all potential high net-worth Customers are engaged and served with the highest level of professionalism and expectation aligned to AMG and Maybach brand standards.
- Expand market penetration by ensuring effective outreach and engagement strategies targeting potential AMG and Maybach clientele.
- Guarantee post-sales Customer satisfaction through rigorous follow-up, quality service assurance, and timely resolution of any issues.
- Promote a Customer-focused approach to problem-solving, ensuring all concerns are addressed efficiently and to the complete satisfaction of the Customer.
Information Management:
- Ensure all POS standards and operational hygiene requirements are strictly adhered to in accordance with Mercedes-Benz India’s stipulated guidelines.
- Ensure timely follow-up, proper archiving, and accessibility of all communications and information received from Mercedes-Benz India.
§ Facilitate effective communication by sharing and guiding the team with relevant updates, directives, and market insights to ensure alignment and informed decision-making.
Interested candidate can share resume by indeed or can share resume on 9011041123
Contact Person : Sushant Jagdale- HR
Pay: ₹125,000.00 - ₹175,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Internet reimbursement
- Life insurance
- Paid sick time
- Provident Fund
Work Location: In person
