Telecaller
Location: Mohali, Punjab (Work from Office)
Job Type: Full-Time
Shift: Day Shift
Job Overview
We are hiring Telecallers for Non-DRA and DRA Processes. The role involves handling inbound and outbound calls, interacting with customers, explaining services, maintaining call records, and achieving daily performance targets. Freshers and experienced candidates are welcome to apply.
Key Responsibilities
- Handle inbound and outbound customer calls professionally.
- Explain products and services to customers and address their queries.
- Follow up with prospective and existing customers.
- Maintain accurate call records and update customer information.
- Achieve daily and monthly calling targets.
- Deliver excellent customer service while adhering to company guidelines.
Eligibility Criteria
- Minimum Qualification: 12th Pass / Graduate
- Experience: 0–5 Years (Freshers & Experienced Candidates can apply)
- Age: 18–30 Years
- Good communication skills in Punjabi and Haryanvi.
- Basic communication skills in Hindi and English are preferred.
- Basic computer knowledge.
- Confident communication and customer-handling skills.
- Ability to work in a target-driven environment.
- Immediate joiners preferred.
Required Skills
- Telecalling
- Customer Service
- Verbal Communication
- Active Listening
- Convincing Skills
- Basic Computer Knowledge
- Target Orientation
Salary & BenefitsNon-DRA Process
- Freshers: ₹12,000 per month
- Experienced Candidates: Up to ₹14,000 per month
DRA Process
- Salary: Up to ₹14,000 per month
- Performance-based incentives
Work Location
4th Floor, Fair Tower, Plot No. E-260, Phase 8B, Industrial Focal Point, Mohali, Punjab – 160062.
Apply now and start your career in a dynamic and growth-oriented telecalling environment.
Pay: ₹12,000.00 - ₹14,000.00 per month
Education:
- Higher Secondary(12th Pass) (Preferred)
Language:
- English,Punjabi and Haryanvi (Preferred)
Work Location: In person
